Refund Policy

Refund Policy

We are committed to providing quality photo editing services and customer satisfaction. However, if you are not satisfied with our service, please read the refund policy below carefully:

1. Refund Conditions Unhappy with the Result: If you are not satisfied with the final result of your edited photo, you can request a refund within 7 days of receiving the finished photo.
   Technical Errors: If there are any technical errors caused by us during the photo editing process, you have the right to request a free correction or a full refund.
   Service Not Received: If you paid but did not receive the service within the promised time, you can request a refund.
2. Refund Request Process

To request a refund, please follow these steps:

 Contact Us: [email protected]

3. Refund Time Request Review: We will review and process refund requests within 2-3 business days.
   Refunds: Once the refund request is accepted, the money will be refunded to the account you used to make payment within 5-7 business days.
4. Non-Refundable Terms Change of Mind: If you change your mind after confirmation and service has been performed according to the original request.
   Improper Use: If the problem arises due to your improper use of the retouching service or product.
   Additional Requests: Additional requests or changes that are not within the scope of the original request after the photos have been edited and delivered.
5. Contact

If you have any questions regarding our refund policy, please contact:

 Email: [email protected]
 

We look forward to receiving your feedback to improve service quality. Thank you for trusting and using our services.