Refund Policy
We are committed to providing quality photo editing services and customer satisfaction. However, if you are not satisfied with our service, please read the refund policy below carefully:
- Refund Conditions Unhappy with the Result: If you are not satisfied with the final result of your edited photo, you can request a refund within 7 days of receiving the finished photo.
Technical Errors: If there are any technical errors caused by us during the photo editing process, you have the right to request a free correction or a full refund.
Service Not Received: If you paid but did not receive the service within the promised time, you can request a refund. - Refund Request Process
To request a refund, please follow these steps:
Contact Us: [email protected]
- Refund Time Request Review: We will review and process refund requests within 2-3 business days.
Refunds: Once the refund request is accepted, the money will be refunded to the account you used to make payment within 5-7 business days. - Non-Refundable Terms Change of Mind: If you change your mind after confirmation and service has been performed according to the original request.
Improper Use: If the problem arises due to your improper use of the retouching service or product.
Additional Requests: Additional requests or changes that are not within the scope of the original request after the photos have been edited and delivered. - Contact
If you have any questions regarding our refund policy, please contact:
Email: [email protected]
We look forward to receiving your feedback to improve service quality. Thank you for trusting and using our services.